When will my thermofoil doors arrive? How quickly can you edge band my drawer fronts? When will my cart tops ship?
We hear these questions often. The answer: The majority of our thermofoil styles and colors are a one-week lead time. If an order is placed by 10:00 am EST, it will ship one week later. If it is after 10:00 am EST, it will ship a week and a day later. IE: If we receive the order at 9:45 am EST on Monday, it will ship the following Monday. If we receive the order at 10:15 am EST on Monday, the order will ship the following Tuesday. The only exceptions to this are the following:
- N700 (True Square Corners) Profile — this is a two-week lead time
- Glazing — this is a three-week lead time
If you would like a standard lead time shorter than the published lead time, please contact us. We will do our best to accommodate your needs. We also offer a rush service in which most orders can ship within a day or two of us receiving them. This service is $75 for any orders that are under $1000 total or $150 for orders that are over $1000 total. As most of you already know, we will be shut down December 24th, 25th, 31st and January 1st. Our holiday schedule is posted here – 2012 Winter Shut Down. Even with the shut down we will rush orders as needed.
Edge banded, cut to size parts and special product lead times are a little bit harder to pinpoint. We can usually accomplish these projects within a week; however we may be able to get these done sooner depending on production. If your project requires a high quantity of pieces or a very involved specialty item, it may take a little bit longer than the usual week lead time. We are very flexible and will work with you as needed. Here at JB Cutting, our focus is on the customer and we strive to meet your expectations without compromising quality or service!